Augustine Wafula - Software Engineer

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About The Project

Dashernet

Dashernet is a comprehensive internet service provider (ISP) solution designed to streamline operations, enhance customer experience, and drive business growth. It offers a range of features that cater to the unique needs of ISPs, empowering them to deliver exceptional service and stay competitive in the market.

Features

Features as per client needs.

Effortless Billing Management: Automates invoice creation and management, reducing manual input and minimizing errors.
Seamless Payment Integration: Provides real-time processing and reconciliation of M-PESA payments, improving operational efficiency and customer satisfaction.
In-Depth Analytics Insights: Offers granular data on customer engagement, payment patterns, and internet plan performance, enabling informed decision-making.
Reliable Data Protection: Ensures the safety of critical network data through automated router backups, safeguarding against data loss and ensuring business continuity.
Customized Access Control: Enables precise role and permission assignments, enhancing security and streamlining workflows.
Empowered Customer Portal: Allows customers to manage their internet plans, make payments, and review usage and payment history, improving customer satisfaction and reducing support team workload.
Enhanced Customer Communication: Provides integrated communication tools for timely notifications, updates, and streamlined support, strengthening customer relationships.